Issues in Timesheets MTS |
Timesheets MTS provides a useful way of raising and tracking project related issues. This is done via the issues tab of the timesheet screen. Issues can be raised against project/tasks and assigned to one or more users. Users assigned to an issue can choose to book time to the issue allow managers to track the real cost of addressing project issues. Issues could be useful for tracking project milestones, service calls, support issues, or just managing projects more closed.
The issues screen is split into two main areas. The issues assigned to the user at the top of the screen, and the issues raised by the user at the bottom. Issues can be marked as closed by checking the box next to the issue on the list. Only project managers and super users can assign issues to users other than themselves.
You can add an issue by clicking the 
button on the issue tab of the timesheet screen. An issue can be deleted by clicking the 
. An issue can be edited by either double clicking the issue in the issue list or by clicking on the issue and then clicking the 
button.
The add/edit issue screen is shown when adding a new issue or editing an existing one. Issues must be assigned to a project and task. There are various fields allowing you to assign a priority and track the status of the issue. Time is allocated to an issue using the Allocated Time button. Users are assigned to an issue using the Assign Users button. When an issue is closed (using the status drop down) it will remain on the issue lists for a period of 7 days.
